• Contact information: phone number used for login, verification, and order coordination.
• Order information: items, order status, payment status, refunds, pickup or delivery choice.
• Location information (optional): delivery address or map location when delivery is selected.
• Technical data: IP address, device type, and basic logs for security and troubleshooting.

• To create, manage, and complete orders.
• To process payments and confirm transactions.
• To share delivery details with shops for fulfillment.
• To prevent fraud, misuse, or abuse of the platform.
• To improve reliability, performance, and user experience.

Information is shared only to the extent required for platform operation:

• Shops: order details and delivery location for fulfillment.
• Payment providers: to process payments and refunds.
• Legal or compliance: if required by law or regulatory authorities.

We apply reasonable technical and organizational safeguards. However, no system is completely secure. Users are responsible for keeping OTPs and account access confidential.

Order and transaction records are retained for operational, legal, and accounting requirements and only for as long as necessary.

• Users may choose pickup to avoid sharing delivery location.
• Users may request correction of basic account information where applicable.